Laserlite UK Ltd.

2-4 George Street,
2nd Floor
CR0 1PA

Email: fran@laserliteclinic.co.uk

Customer Privacy Notice

This privacy notice tells you what to expect us to do with your personal information.
What information we collect, use, and why:
We collect or use the following information to for booking appointments, performing consultation
and aesthetic and beauty treatments:

• Date of birth
• Name and contact details
• Purchase or account history
• Payment details (including card or bank information for transfers and direct debits)
• • Health information (including dietary requirements, allergies and health conditions)
• Photographs or video recordings
•  Call recordings
• Records of meetings and decisions
• Identification documents
• Information relating to compliments or complaints
• Marketing preferences
• Customer or client accounts and records
• Financial transaction information
• Purchase or viewing history
• IP addresses
• • Records of consent, where appropriate
• Permission from my clients to share treatment photos with colleagues outside the clinic or
  used unrecognised photos for our social media   

we also collect or use the following information for [the purpose of sharing treatments information
with our professional colleagues]

Lawful bases

Our lawful bases for collecting or using personal information for booking appointments, medical
reports, performing consultation and aesthetic and beauty treatments are:

• Consent
• Legal obligation

Where we get personal information from:

• Health care providers
• People directly

How long we keep information:

[As long as it is needed, if no longer needed we will destroy it securely or anonymize it]

Who we share information with:

• Data processors
• Clever Clinic- an application where we store medical records
• Fresha- an application we use to arrange our appointments

Others we share personal information with:

• Insurance companies
• Healthcare providers
• Relevant regulatory authorities
• Organisations we are legally obliged to share personal information with

Your data protection rights

Under data protection law, you have rights including:

• Your right of access- you have the right to ask us for copies of your personal data
• Your right of rectification- You have the right to ask us to rectify personal data you think is
  inaccurate. You also have the right to ask us to complete information you think is incomplete
• Your right to erasure- you have the right to ask us to erase your personal data in certain
  circumstances
• Your right to restriction of processing- you have the right to ask us to restrict the processing
  of your personal data in certain circumstances
• Your right to object processing- you have the right to object to the processing of your
  personal data in certain circumstances
• Your right to data portability- you have the right to ask that we transfer the personal data
  you gave us to another organisation, or to you, in certain circumstances
• Your right to withdraw consent- when we use consent as our lawful basis, you have the right
  to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we
have one calendar month to respond to you. To make a data protection rights request,
please contact us using the contact details at the top of this privacy notice.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to
us using the contact details at the top of this privacy notice. If you remain unhappy with how
we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint